FAQ
Question
How to choose a right battery?
Answer
Your Information of Battery Working Situation is the Key, we reply the best solution for you.
Question
How about the delivery time?
Answer
Sample available ready to ship; 15-20 days for bulk order.
Question
What is the warranty of lithium battery?
Answer
3 years warranty on.
Question
How to solve the technical problem?
Answer
24 hours after-service consultancy just for you and to make your problem to solve easily.
Question
How To Ask for support if products failure in warranty?
Answer
1. Email us about PI number, serial number,Product S/N number, show us more details such as: pictures, your testing report or video, if it is the quality problem of product itself, we will resend a new one.
2. We will submit your case to our local team in Singarpore or LA, and solve it in 24 hours.
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abel@abel.com.hk
sally_pan@abel.com.hk
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